1. Overview

This website is operated by Stratcomm Pty Ltd. Throughout these Terms of Use, the words “we”, “us” and “our” refer to Stratcomm Pty Ltd. By accessing or using this website, including any information, resources, tools, downloads, forms, booking links or services made available through it, you agree to be bound by these Terms of Use.

Please read these Terms carefully before using this website. If you do not agree with these Terms, you should not access or use this website.

We may update, change or replace any part of these Terms from time to time by posting the updated version on this website. Your continued use of the website after any changes are posted means you accept those changes.

2. Website Information

The content on this website is provided for general information purposes only. While we aim to ensure the information is accurate, current and useful, we do not guarantee that all information on this website is complete, current, suitable for your circumstances or free from errors.

Any information, insights, articles, resources or other content available through this website should not be relied upon as the sole basis for making business, organisational, strategic, legal, financial, compliance, workplace health and safety or operational decisions. You should seek appropriate professional advice before acting on any information where your circumstances require it.

We may update or remove website content at any time, but we are not obliged to update information on the website.

3. Use of the Website

You agree to use this website lawfully and responsibly. You must not use this website or its content:

(a) for any unlawful, misleading, fraudulent or harmful purpose;

(b) to infringe our intellectual property rights or the rights of any other person or organisation;

(c) to interfere with the security, functionality or performance of the website;

(d) to upload, transmit or introduce viruses, malware, harmful code or other disruptive material;

(e) to collect or track personal information of others without lawful authority;

(f) to spam, phish, scrape, crawl, harvest data or otherwise misuse the website;

(g) to impersonate another person or organisation; or

(h) to engage in conduct that is offensive, defamatory, discriminatory, harassing, abusive or otherwise inappropriate.

We reserve the right to restrict, suspend or terminate access to the website where we believe these Terms have been breached.

4. Our Services

Stratcomm Pty Ltd provides strategic communications, stakeholder engagement, culture, leadership, organisational development, change, workforce and related consulting services.

Any services provided by us will be subject to the specific proposal, quote, agreement, statement of work, engagement letter or written arrangement agreed between you and Stratcomm Pty Ltd. If there is any inconsistency between these Terms and a separate written agreement for services, the separate written agreement will apply to the extent of that inconsistency.

Unless expressly stated otherwise in writing, information on this website does not create a client relationship, consultancy engagement, advisory relationship or obligation for us to provide services to you.

5. No Guarantee of Outcomes

We apply professional care, skill and experience in delivering our work. However, business, organisational, cultural, workforce and stakeholder outcomes can be affected by many factors outside our control, including leadership decisions, implementation quality, employee engagement, market conditions, regulatory changes, funding availability, organisational readiness and third-party actions.

Unless expressly agreed in writing, we do not guarantee that use of this website, our resources, our recommendations or our services will produce a particular commercial, financial, cultural, compliance, funding, operational or workplace outcome.

6. Intellectual Property

Unless otherwise stated, all intellectual property rights in this website and its content are owned by or licensed to Stratcomm Pty Ltd. This includes text, graphics, logos, branding, frameworks, resources, templates, downloads, articles, images, videos, audio, designs, layouts and other materials.

You may access and view the website for your own personal, internal business or informational use. You must not copy, reproduce, modify, adapt, publish, distribute, sell, license, exploit or use our content for commercial purposes without our prior written consent.

Where downloadable resources are made available, you may use them only for the purpose for which they are provided and subject to any additional conditions stated at the time of download.

Nothing in these Terms transfers ownership of our intellectual property to you.

7. Client Materials and Information

Where you provide us with information, documents, data, comments, feedback or other materials through this website, through a form, by email or in connection with an enquiry, you warrant that you have the right to provide that information and that it is accurate to the best of your knowledge.

You are responsible for ensuring that any information you provide to us is complete, current and not misleading. We are not responsible for any issue, delay, loss or outcome that arises because information provided to us was incomplete, inaccurate, outdated or misleading.

8. Confidentiality

Where we receive confidential information from you in connection with an enquiry or service engagement, we will take reasonable steps to protect that information and use it only for the purpose for which it was provided, unless disclosure is required by law, authorised by you, or reasonably necessary for us to obtain professional advice, manage our business operations, deliver services or protect our legal rights.

Confidentiality obligations relating to specific consulting engagements may also be set out in a separate written agreement.

9. Personal Information and Privacy

Your use of this website may involve the collection and handling of personal information. Our handling of personal information is governed by our Privacy Policy, which should be read together with these Terms.

By using this website or submitting personal information to us, you agree that we may collect, use, store and disclose your personal information in accordance with our Privacy Policy and applicable privacy laws.

10. Third-Party Links and Tools

This website may contain links to third-party websites, platforms, booking systems, payment providers, resources, tools or services. These links are provided for convenience only.

We do not control and are not responsible for the content, accuracy, availability, security, policies, practices or conduct of third-party websites or services. Accessing third-party websites or tools is at your own risk. You should review the terms and privacy policies of any third-party platform before using it.

The inclusion of a third-party link does not mean we endorse or recommend that third party unless we expressly state otherwise.

11. Payments, Fees and Bookings

Where we offer paid services, consultations, workshops, programs, resources or other paid products through this website, the applicable fees, inclusions, payment terms, cancellation terms and refund terms will be stated at the time of purchase, booking or engagement, or set out in a separate written agreement.

You agree to provide accurate and complete billing, contact and account information when making a payment or booking. We may refuse, cancel or reschedule a booking, order or service where payment is not received, information is incomplete, or we reasonably consider it necessary to do so.

Nothing in these Terms limits any rights you may have under the Australian Consumer Law.

12. Errors, Inaccuracies and Availability

From time to time, this website may contain typographical errors, inaccuracies or omissions relating to service descriptions, availability, pricing, dates, resources, articles or other content. We reserve the right to correct any errors, inaccuracies or omissions and to update or change information at any time without prior notice.

We do not guarantee that the website will always be available, secure, uninterrupted or error-free. We may modify, suspend or discontinue any part of the website at any time.

13. Disclaimer

To the maximum extent permitted by law, this website and its content are provided on an “as is” and “as available” basis. We do not make any warranties or representations that the website will be uninterrupted, secure, error-free, accurate, complete or suitable for your particular needs.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded under the Australian Consumer Law or any other applicable law.

14. Limitation of Liability

To the maximum extent permitted by law, Stratcomm Pty Ltd, its directors, employees, contractors, agents and representatives will not be liable for any loss, damage, cost, claim or expense arising from or connected with your use of this website, your reliance on website content, any interruption to the website, any third-party links or tools, or any unauthorised access to or misuse of information transmitted through the website.

Where liability cannot be excluded under law, our liability is limited to the maximum extent permitted by law.

This clause does not limit any rights you may have under the Australian Consumer Law or any other applicable law that cannot be excluded, restricted or modified.

15. Indemnity

You agree to indemnify Stratcomm Pty Ltd and its directors, employees, contractors, agents and representatives against any claim, loss, damage, cost or expense arising from your breach of these Terms, your misuse of the website, your infringement of any third-party rights, or your unlawful conduct.

16. User Submissions and Feedback

If you submit feedback, comments, ideas, suggestions or other material to us, you agree that we may use that material for the purpose of improving our website, services, resources, communications or business operations.

We will not treat general feedback or suggestions as confidential unless we have agreed otherwise in writing. Where your submission contains personal information, we will handle it in accordance with our Privacy Policy.

You must not submit material that is unlawful, defamatory, misleading, offensive, discriminatory, infringing, abusive or harmful.

17. Severability

If any part of these Terms is found to be invalid, unlawful or unenforceable, that part will be severed to the extent necessary and the remaining provisions will continue in full force and effect.

18. No Waiver

If we do not exercise or enforce a right under these Terms, this does not mean we have waived that right. Any waiver must be in writing and signed by us.

19. Governing Law

These Terms are governed by the laws of Queensland, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Queensland and any courts that may hear appeals from those courts.

20. Contact Information

Questions about these Terms should be sent to:

Stratcomm Pty Ltd

Email: [email protected]

Address: 53 Kiers Road, Miami QLD 4220, Australia

Last updated: June 2026